Why Does My Hospital Need Document Translation?

Why Does My Hospital Need Document Translation?

A Note on COVID-19

The Intelligere team is watching the COVID-19 pandemic closely and is following all guidelines from the CDC and the State of Minnesota. Our team is stepping up hand hygiene and practicing social distancing to help slow down the spread of the virus and ensure we are healthy and able to serve you and your patients through the pandemic.

Intelligere partners with hospitals and health care professionals to provide highly qualified medical interpretation. If a patient has limited English, medical interpreters are vital members of that patient’s care team. But we don’t often talk about another essential part of high-quality care for patients with limited English proficiency: document translation.

Face-to-face care, whether in person or over video conference, is just one part of a patient’s care experience. Medical histories, consent forms, discharge instructions, and health pamphlets are all essential to providing exceptional patient care. But if a language barrier prevents a patient from reading and understanding these important documents, patient care suffers. Here’s a look at how document translation improve care and benefit not only patients, but hospitals.

Document Translation Improves Accuracy

When documents are translated for a patient’s review, it gives the provider and their hospital the chance to confirm that their documents are accurate. Professional document translation ensures family histories are accurately notated and care instructions are accurate, complete, and easily understood by the patient. This not only ensures high-quality care, it also can protect a provider and health care facility from risk.

Document Translation Guarantees Patient Consent

Speaking of risk, professional document translation can also ensure providers and hospitals guarantee patient consent. Patient consent forms must be translated to ensure patients fully understand what they are agreeing to before undergoing a procedure. If hospitals fail to provide a consent form in a patient’s primary language, the patient may not understand inherent risks of a procedure or give informed consent, leaving the hospital and provider liable if the procedure goes south.

Document Translation Improves Patient Outcomes

Because professional document translation helps patients better understand their care plans, providing documents in a patient’s primary language often improves their outcomes. When they are able to read and fully understand discharge instructions, for example, they are more likely to follow through with them. Translated patient forms may compel a patient to share medical information with their provider that they did not realize was relevant.

What to Expect from Your Document Translation Service Provider

As a professional document translation service provider, Intelligere can complete document translation in all languages. Our translation services are performed by certified translators with expertise in health care-related documents. All documents can be translated in less than seven business days, and same- and next-day services are available when documents are needed in a hurry.

Intelligere is here to help you provide exceptional patient care to patients with limited English proficiency. For help with professional document translation or highly qualified medical interpretation, contact Intelligere today.