An Introduction to Virtual Interpreting

As more providers offer telehealth appointments to reduce in-person visits at their clinic and improve access to care, the demand for virtual interpreting has increased. Video conference tools have made it easier than ever to provide high-quality medical interpreting services for limited English proficient (LEP) patients. If telehealth and virtual medical visits are new to […]

Helping LEP Patients Feel Comfortable in the Exam Room

Going to the doctor’s office is stressful for many people, and can be especially so for patients with limited English proficiency. Not being confident that they’ll be understood by their provider or understand what their provider is saying can cause anxiety for LEP patients. Fortunately, there are several things providers can do to make their […]

Study Finds Limited English Proficient Patients with Chronic Heart and Lung Conditions More Likely to Return to the Hospital Than Their Proficient Peers

A new study conducted in two Canadian hospitals found Limited English Proficient (LEP) patients were more likely than their English-proficient peers to return to the hospital after receiving care for chronic heart and lung conditions. The study, published in the Journal of the American Medical Association in October 2019, compared the rates of return visits […]

Why Providing Medical Interpretation Makes Business Sense

Providing high-quality interpretation in your medical practice is easier than ever. Third-party providers of medical interpretation services like Intelligere offer in-clinic medical interpreters on-demand. Video conferencing and teleconferencing also make it easy to provide interpreting services to limited English proficiency (LEP) and deaf patients. Medical providers understand the value of partnering with highly qualified medical […]

Kids Should Be in School, Not Your Patient’s Exam Room

Providing high-quality medical care to patients who speak a different language from you is a challenge. Exams and appointments tend to take longer, and you may never be sure your diagnosis, treatment plan, and care instructions were completely understood. That’s why a highly qualified medical interpreter is such an asset in the exam room. But […]

4 Reasons to Hire Qualified Medical Interpreters at Your Hospital or Clinic

More than 170 languages are spoken in the United States. English is not the first or strongest language for millions of US residents and citizens. This presents numerous barriers to receiving high-quality medical care at American clinics and hospitals. When a language barrier exists between patient and physician, care and safety suffer, leading to miscommunication, […]