The Case for Medical Interpreters

Jazmin Manjarrez knew something wasn’t quite right. She was interpreting between a patient’s family and their mother’s doctor. The physician had told the family their mother was not a good candidate for a liver transplant. The family’s body language betrayed their anger and frustration. Those weren’t typical reactions for this type of news. Manjarrez realized […]

4 Reasons to Hire Qualified Medical Interpreters at Your Hospital or Clinic

More than 170 languages are spoken in the United States. English is not the first or strongest language for millions of US residents and citizens. This presents numerous barriers to receiving high-quality medical care at American clinics and hospitals. When a language barrier exists between patient and physician, care and safety suffer, leading to miscommunication, […]

Understanding Sight Translation

As a language solutions organization, Intelligere understands the increased request for sight translation as Limited English Proficiency (LEP) populations continue to grow and regulations require many of the written information materials provided in healthcare facilities be professionally translated for proper communication with these communities. Interpreters understand they play a role in helping with this process […]

Our Commitment to Bridge the Communication Gap

On July 15, we announced the launch of IntelligereTM and our commitment to transform the language services industry. With a healthcare focus, we understand the importance of partnering with qualified and trained professional interpreters to bridge the communication gap, uphold quality of care and improve the overall experience for patients. In our declaration to provide […]

Understanding Our Impact on Community Health

Intelligere is the Latin word for “understand” which is the core of our brand promise to you. As a language solutions organization, Intelligere understands the crucial role that quality interpreter services play in improving Limited English Proficient and Deaf, DeafBlind, & Hard of Hearing communities’ access to healthcare services and their health outcomes. We understand […]

Focus on Quality Interpreters and National Certification

In our declaration to provide professionalism to the healthcare industry, we are partnering with the Certification Commission for Healthcare Interpreters (CCHI) for interpreters to become nationally certified. In September, CCHI and Intelligere co-hosted initial informational events on national certification — over 80 interpreters attended. The feedback has been positive as interpreters recognize the value of […]

February Intelligere Connection

Intelligere’s Commitment to the Triple Aim As a language solutions partner dedicated to the healthcare industry, Intelligere is committed to ensuring that our services align with all healthcare organizations’ efforts to meet their Triple Aim goals for the Limited English Proficient, Deaf, DeafBlind, and Hard-of-Hearing patient populations. Intelligere understands that quality language services are a […]

Quality Matters – Introducing Bee Vang

Certified quality interpreters are the center of our organization. We stand by our commitment to provide best-in-class trained professionals for our clients and believe that our success starts from within our leadership team. Bee Vang has been a medical interpreter for over 24 years. She joined Intelligere as a Talent Acquisition Specialist, responsible for recruiting […]

Graduation to Certification: Expanding the Quality and Quantity of Certified American Sign Language Interpreters

Despite the increase of postsecondary Interpreter Education Programs, the number of graduates able to achieve the Registry of Interpreters for the Deaf (RID) National Interpreter Certification the minimum credential standard for professional interpreters is declining. Numerous studies have documented the “school to work” gap for novice interpreters. The absence of certified interpreters who are prepared […]

January Intelligere Connection

Bridging the Gap for Deaf, DeafBlind and Hard of Hearing Individuals As a language solutions organization, our mission is to bridge the communication gap between patient and physician. It is our responsibility to understand the needs of every patient and provide quality interpreters to assist in their medical care. For deaf individuals, finding the right interpreter or […]